TERMS
Shopping with LUNALAMI.
These terms apply to purchases through lunalami.com. Read them with our shipping, returns and privacy notices.
Who you are buying from
LUNALAMI is operated by DIGITAL LAB SOLUTIONS LLC. Email [email protected]. Company correspondence address: 30 N Gould St Ste R, Sheridan, WY 82801, United States. This is a company correspondence address; it is not a shop, dispatch warehouse or returns address.
Products and presentation
Products with an active purchase option can be ordered. Availability and selectable options are shown on each product page. Check the selected product, quantity, available specifications and options before payment. Product photographs and screen colours may vary. Editorial illustrations do not establish a material, fit, capacity or performance claim beyond the details stated on the product page.
Prices and payment
The product page and checkout show the selling price and currency. The checkout shows the order total and any taxes collected by the store before payment, including any optional delivery service you expressly select. Standard shipping is included in the displayed product price. Destination import charges may apply as explained in our shipping policy. Available payment methods are displayed at checkout; wallet buttons depend on your device, browser, region and payment-provider eligibility.
Orders and availability
Please provide accurate contact and delivery details and keep your order confirmation. An order or payment confirmation is not a dispatch notification. If we identify an availability problem, unsupported delivery route or material listing error, we will contact you to agree a correction or cancel and refund the affected items. We will not substitute an item or charge a higher price without your agreement.
Shipping, cancellations and returns
Our shipping policy explains delivery estimates, origin, tracking and delays. Our returns policy explains the 30-day change-of-mind return window, China return routing, postage and refunds. Contact [email protected] for an item-and-destination estimate if delivery timing is important before you order.
Privacy and website use
Our privacy notice explains order, service and technical data processing. Use the website lawfully and do not misuse another person’s account or payment details. Website content may not be reproduced commercially without the rights holder’s permission.
Affiliate referrals
Our affiliate program guide explains the current referral plan, registration and promotion guidance. Affiliate commissions are separate from retail prices and do not automatically give a customer a discount. Program participation and commission eligibility are governed by the applicable plan and terms shown in the affiliate portal. These retail terms continue to apply to store purchases.
Your consumer rights and disputes
Nothing in these terms excludes mandatory consumer rights or liability that cannot lawfully be excluded. Contact [email protected] first so we can try to resolve a problem. Wyoming law applies where permitted, without depriving consumers of mandatory protections or remedies available in their country. Changes to these terms apply prospectively; the terms provided for your purchase govern that order.
Updated 28 October 2026.