SHIPPING & DELIVERY
From our collection to your door.
Standard shipping is included in the displayed product price, with no separate standard shipping charge or minimum order value.
Where do you deliver?
We offer international standard shipping. Delivery depends on a supported carrier route and any applicable destination restrictions. For remote locations or a destination-specific availability check, email [email protected] before ordering. We will contact you if a route cannot be fulfilled and refund any unavailable order.
How long do dispatch and delivery take?
Processing is the time before dispatch; transit is the carrier journey after dispatch. Both vary by item and destination, and customs can affect delivery. For a current estimate before buying, email [email protected] with the product link and delivery country. We do not offer a guaranteed delivery date.
Where does my order ship from and how can I track it?
Orders may be dispatched from China. A bundle may arrive in separate parcels. Once a carrier tracking number is available for your order, you can use our tracking page. Creating a tracking number does not by itself confirm carrier collection.
What happens if my order is delayed or unavailable?
If we learn that an order cannot ship within an agreed timeframe, we will explain the delay and offer the choice to agree to a revised date or cancel the unshipped items for a refund. For orders covered by the U.S. Mail, Internet, or Telephone Order Merchandise Rule, if no shipment time is stated, the applicable shipment deadline is 30 days after receipt of a properly completed order. If we cannot meet the applicable shipment deadline, we will notify you and obtain any required consent to a delay or cancel and promptly refund the unshipped items. If we cannot fulfil an item, we will cancel it and provide a refund. Mandatory consumer rights continue to apply.
Are duties and import taxes included?
The checkout displays charges collected by this store. Import taxes, duties or carrier clearance charges may be assessed by the destination authorities and carrier unless expressly included for your order. Contact us before purchase for destination-specific information; we do not promise that all routes are duty paid.
What if my address or delivery needs help?
Check your address before payment and contact [email protected] promptly if it needs correction. A change may not be possible after dispatch. Contact us if a parcel appears lost, damaged or incorrectly delivered so we can investigate with the carrier and provide the remedy required for your order. This does not remove your legal rights.
Updated 3 November 2026.